ResolveAI offers Free Trial, but eDesk does not.
Pricing for ResolveAI Starts at $9/month whereas for eDesk Starts at $89/month.
ResolveAI offers several advantages, including Automated customer support, Personalized customer responses, Real-time customer insights, Supports live conversations, Multi-language support and many more functionalities.
The cons of ResolveAI may include a Limited active chat limits, Only 4 chatbots for Pro plan, No fixed team feature, Limited languages on Beta. and Script integration required
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
