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Resolve247 vs Kore.ai

Resolve247 or Kore.ai? A Comprehensive Review

Resolve247

Resolve247

Get instant answers to your customers 24/7 with your own AI chatbot.

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Kore.ai

Kore.ai

Automated interaction via virtual assistant platform.

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Overview

Description

Simplify customer support with Resolve247, your own AI chatbot solution. This platform utilizes artificial intelligence to provide prompt, accurate responses to customer inquiries. By

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Kore.ai is a virtual assistant platform that streamlines interactions through automation. The AI-powered platform, known for its Experience Optimization (XO), seamlessly combines

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Pricing Options

  • No free trial
  • $14, month
  • No free trial
  • Not Available
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Features

Total Features

Features
Features

Unique Features

No features

No features

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Pricing

Pricing Option

      Starting From

      • $14, month
      • Not Available
      View Detailed Pricing
      View Detailed Pricing

      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available
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      User Reviews

      User Ratings

      No Reviews

      No Reviews

      Pros

      • 24/7 customer support

      • Instant response

      • Knowledge base training

      • Website integration

      • Automatic repetitive question handling

      • Support ticket system integration

      • Links to relevant source material

      • Automatically includes manual responses

      • Brand customizability

      • Color scheme blending

      • Automates front and back-office interactions

      • Optimized for every industry

      • Supports Customer Experience and Employee Experience

      • Offers industry-specific products (BankAssist

      • HealthAssist

      • etc.)

      • Provides training resources (white papers

      • case studies

      • webinars)

      • Support in English

      Cons

      • Requires website/code integration

      • Training limited to own knowledgebase

      • Depends on existing support system

      • No multi-channel integration

      • No standalone mobile app

      • Repetitive question handling only

      • Limited customization options

      • No voice recognition

      • Charges based on questions volume

      • High-tier features are expensive

      • Limited language support

      • Overloaded with features

      • No integration with workflow engine

      • Missing concrete pricing information

      • Not user-friendly for non-tech persons

      Media and Screenshots

      Screenshots

      Resolve247
      Kore.ai

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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