Resolve247 or Converso.io? A Comprehensive Review

24/7 customer support

Instant response

Knowledge base training

Website integration

Automatic repetitive question handling

Support ticket system integration

Links to relevant source material

Automatically includes manual responses

Brand customizability

Color scheme blending

Multi-platform operation

Seamless transition to human agents

Significant reduction in message volumes

Automated basic query handling

Complex queries assigned to humans

Retention of all chat history

Access to company's knowledge base

Redirection of comprehensive queries

Under-development customer portal

Chat history review

Requires website/code integration

Training limited to own knowledgebase

Depends on existing support system

No multi-channel integration

No standalone mobile app

Repetitive question handling only

Limited customization options

No voice recognition

Charges based on questions volume

High-tier features are expensive

Customer portal under development

No integration with Instagram or Slack

Company-specific data required for training

No multi-language support mentioned

GDPR issues with archiving personal messages

No native CRM integration mentioned

WhatsApp connection needs business API

No specifics on system security