Perplexity AI or LivePerson? A Comprehensive Review

Understands natural language inputs

Provides specific answers

Utilises large language models

Based on search engines

Wide range of questions

Internal data search assistance

Accessible support via Twitter

Accessible support via Discord

Accessible support via Email

Offers detailed answers

Automation-first customer experiences

Scalability support

Enhanced engagement

Tangible results

Conversational Cloud product

Personalized digital experiences

Seamless customer experiences

Intelligent Insight products

Data driven improvements

Increased agent performance

Accuracy limited by search results

Might generate offensive content

No responsibility for dangerous content

Support only via third-party platforms

Personal information not secure

No in-built parental controls

Relies on external search engines

No control over search engines

Requires JavaScript

Dependent on large language models

Lacks industry-specific customization

Limited third-party integration

No mention of multilingual support

Potential data privacy issues

Unclear costs/pricing structure

No offline operation

Reliant on large language models