Osschat offers Free Trial, but Tactful does not.
Pricing details for both Osschat and Tactful are unavailable at this time. Contact the respective providers for more information.
Osschat offers several advantages, including Open-source software, Documentation as a knowledge base, Includes issues and blog posts, Community Q&A integration, Targeted at developers and many more functionalities.
The cons of Osschat may include a Dependent on Zilliz database service, No multi-language support mentioned, Lacks advanced moderation tools, Document organization may be lacking. and No security features mentioned
Tactful offers several advantages, including Omnichannel communication, Unified inbox, Queue management, Complex reporting features, Integrated ticketing system and many more functionalities.
The cons of Tactful may include a Lacks voice recognition, No real-time language translation, No predictive analytics, No sentiment analysis. and No Video Chat support