Nextiva vs Tactful

Nextiva or Tactful? A Comprehensive Review

Nextiva

Nextiva

Unifying business communication across all platforms.

Tactful

Tactful

Unleash the potential of omnichannel communication.

Overview

Description

Introducing Nextiva, the ultimate digital platform tailored to simplify your business communication. It enables centralization of all customer conversations, regardless of the stage in

Read more +

Tactful is an advanced AI-driven solution that revolutionizes how businesses engage with their customers across all channels. With a unified inbox, queue management, ticketing, and powerful

Read more +

Pricing Options

  • No free trial
  • $18.95, month
  • No free trial
  • Not Available

Features

Total Features

Features
Features

Unique Features

No features

No features

Pricing

Pricing Option

      Starting From

      • $18.95, month
      • Not Available

      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available

      User Reviews

      User Ratings

      No Reviews

      No Reviews

      Pros

      • Centralizes business communication

      • Streamlines customer interaction

      • Offers diverse communication options

      • Features voice and video calls

      • Includes chat function

      • Social media engagement

      • Email communication integrated

      • Promotes efficient communication management

      • Improves customer service

      • Enhances customer satisfaction

      • Omnichannel communication

      • Unified inbox

      • Queue management

      • Complex reporting features

      • Integrated ticketing system

      • Maintains conversation continuity

      • Expedited support based on priority

      • Detailed agent analytics

      • Improved customer service

      • Centralized information sharing

      Cons

      • Lacks in-depth analytics

      • Limited customization options

      • No CRM functionality

      • Not optimised for mobile

      • Intense training required

      • Interface can be complex

      • Lacks transparency in pricing

      • Limited automation capabilities

      • Doesn't support all languages

      • No offline usage

      • Lacks voice recognition

      • No real-time language translation

      • No predictive analytics

      • No sentiment analysis

      • No AB testing for chatbot

      • No multi-lingual support

      • No SMS integration

      • No Video Chat support

      Media and Screenshots

      Screenshots

      Nextiva
      Tactful

      Add to Compare

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Nextiva nor Tactful offers a free trial.

      The starting price of Nextiva begins at $18.95/month, while pricing details for Tactful are unavailable.

      Nextiva offers several advantages, including Centralizes business communication, Streamlines customer interaction, Offers diverse communication options, Features voice and video calls, Includes chat function and many more functionalities.

      The cons of Nextiva may include a Lacks in-depth analytics, Limited customization options, No CRM functionality, Not optimised for mobile. and No offline usage

      Tactful offers several advantages, including Omnichannel communication, Unified inbox, Queue management, Complex reporting features, Integrated ticketing system and many more functionalities.

      The cons of Tactful may include a Lacks voice recognition, No real-time language translation, No predictive analytics, No sentiment analysis. and No Video Chat support

      Top-rated software of 2024

      Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

      By proceeding, you agree to our Terms of User and Privacy Policy

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      About us

      revoyant.com is a marketplace for AI solutions, offering curated tools, product info, reviews, and comparisons to help businesses find the best AI solutions quickly.

      Join our newsletter for new product updates