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Nextiva vs Tactful

Nextiva or Tactful? A Comprehensive Review

	Nextiva Unifying business communication across all platforms. Visit Website Visit Website	Tactful Unleash the potential of omnichannel communication. Visit Website Visit Website

Overview

Description	Introducing Nextiva, the ultimate digital platform tailored to simplify your business communication. It enables centralization of all customer conversations, regardless of the stage in Read more +	Tactful is an advanced AI-driven solution that revolutionizes how businesses engage with their customers across all channels. With a unified inbox, queue management, ticketing, and powerful Read more +
Pricing Options	No free trial $18.95, month	No free trial Not Available
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	$18.95, month	Not Available
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Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	No Reviews	No Reviews
Pros	Centralizes business communication Streamlines customer interaction Offers diverse communication options Features voice and video calls Includes chat function Social media engagement Email communication integrated Promotes efficient communication management Improves customer service Enhances customer satisfaction	Omnichannel communication Unified inbox Queue management Complex reporting features Integrated ticketing system Maintains conversation continuity Expedited support based on priority Detailed agent analytics Improved customer service Centralized information sharing
Cons	Lacks in-depth analytics Limited customization options No CRM functionality Not optimised for mobile Intense training required Interface can be complex Lacks transparency in pricing Limited automation capabilities Doesn't support all languages No offline usage	Lacks voice recognition No real-time language translation No predictive analytics No sentiment analysis No AB testing for chatbot No multi-lingual support No SMS integration No Video Chat support

Media and Screenshots

Screenshots

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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