Nextiva vs Frankly

Nextiva or Frankly? A Comprehensive Review

Nextiva

Nextiva

Unifying business communication across all platforms.

Frankly

Frankly

Enabling multi-channel customer-staff engagement.

Overview

Description

Introducing Nextiva, the ultimate digital platform tailored to simplify your business communication. It enables centralization of all customer conversations, regardless of the stage in

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Introducing Frankly, a cutting-edge software that empowers businesses with comprehensive multi-channel engagement capabilities. Powered by AI, Frankly streamlines interactions between

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Pricing Options

  • No free trial
  • $18.95, month
  • No free trial
  • Not Available

Features

Total Features

Features
Features

Unique Features

No features

No features

Pricing

Pricing Option

      Starting From

      • $18.95, month
      • Not Available

      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available

      User Reviews

      User Ratings

      No Reviews

      No Reviews

      Pros

      • Centralizes business communication

      • Streamlines customer interaction

      • Offers diverse communication options

      • Features voice and video calls

      • Includes chat function

      • Social media engagement

      • Email communication integrated

      • Promotes efficient communication management

      • Improves customer service

      • Enhances customer satisfaction

      • Multi-channel customer-staff engagement

      • Built-in multilingual capabilities

      • Dashboard with analytics

      • Quality analysis tools

      • Facilitates efficient interaction

      • Respect for cultural nuances

      • Improves customer relationships

      • Enhances community engagement

      • Data-rich insights on users

      • Easy to use interface

      Cons

      • Lacks in-depth analytics

      • Limited customization options

      • No CRM functionality

      • Not optimised for mobile

      • Intense training required

      • Interface can be complex

      • Lacks transparency in pricing

      • Limited automation capabilities

      • Doesn't support all languages

      • No offline usage

      • No mobile compatibility

      • Lacks third-party integrations

      • No offline access

      • Limited customization options

      • No real-time analytics

      • Non-user friendly dashboard

      • Slow data processing

      • No predictive analytics

      • Limited multilingual support

      • Lacks robust security measures

      Media and Screenshots

      Screenshots

      Nextiva
      Frankly

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Nextiva nor Frankly offers a free trial.

      The starting price of Nextiva begins at $18.95/month, while pricing details for Frankly are unavailable.

      Nextiva offers several advantages, including Centralizes business communication, Streamlines customer interaction, Offers diverse communication options, Features voice and video calls, Includes chat function and many more functionalities.

      The cons of Nextiva may include a Lacks in-depth analytics, Limited customization options, No CRM functionality, Not optimised for mobile. and No offline usage

      Frankly offers several advantages, including Multi-channel customer-staff engagement, Built-in multilingual capabilities, Dashboard with analytics, Quality analysis tools, Facilitates efficient interaction and many more functionalities.

      The cons of Frankly may include a No mobile compatibility, Lacks third-party integrations, No offline access, Limited customization options. and Lacks robust security measures

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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