NewOaks offers Free Trial, but Frankly does not.
The starting price of NewOaks begins at $19/month, while pricing details for Frankly are unavailable.
Frankly offers several advantages, including Multi-channel customer-staff engagement, Built-in multilingual capabilities, Dashboard with analytics, Quality analysis tools, Facilitates efficient interaction and many more functionalities.
The cons of Frankly may include a No mobile compatibility, Lacks third-party integrations, No offline access, Limited customization options. and Lacks robust security measures