Neither Markprompt nor eDesk offers a free trial.
The starting price of eDesk begins at $89/month, while pricing details for Markprompt are unavailable.
Markprompt offers several advantages, including Streamlines communication, Automated responses, Chatbot process automation, 1-click platform integration, Ticket deflection capability and many more functionalities.
The cons of Markprompt may include a Requires third-party platform integration, Impersonal automated responses, Faulty categorization in Triage, Inaccurate response composition. and Potential privacy issues with tickets
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
