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LiveChatAI vs Inbenta

LiveChatAI or Inbenta? A Comprehensive Review

LiveChatAI

LiveChatAI

Reduce support volumes and increase customer satisfaction with AI bot.

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Inbenta

Inbenta

Customer support chatbot solution.

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Overview

Description

Introducing LiveChatAI – the ultimate AI tool for improving customer service and satisfaction. Powered by OpenAI, our revolutionary technology allows for personalized and knowledgeable

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Inbenta is a reputable company in the field of AI and NLU technology, offering a comprehensive customer support chatbot solution. Their software utilizes Cookiebot, which uses cookies to

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Pricing Options

  • No free trial
  • Not Available
  • No free trial
  • Not Available
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Features

Total Features

Features
Features

Unique Features

No features

No features

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Pricing

Pricing Option

      Starting From

      • Not Available
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      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available
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      User Reviews

      User Ratings

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      Pros

      • Enhances customer service

      • Lowers support volumes

      • Boosts customer satisfaction

      • Learns from brand's content

      • Custom training capability

      • Dynamic live chat

      • Handles complex issues

      • Secure

      • precise responses

      • Transfers seamlessly to human support

      • Global leader in NLU

      • Enterprise search solution

      • Ecommerce search functionality

      • Automated support ticketing

      • Advanced knowledge management

      • Personalized content via Cookiebot

      • Social media features integration

      • Website traffic analysis

      • User settings remembered (preferences)

      • Data retention in browser

      Cons

      • Complex setup process

      • No dedicated mobile application

      • Limited long-term memory

      • Requires constant data input

      • Prone to miscommunication errors

      • Limited CRM integration

      • Expensive for large businesses

      • May struggle with jargon-heavy content

      • Single channel (chat) oriented

      • Uses multiple cookies

      • Stores user data

      • Requires user consent

      • IndexedDB data deletion

      • New conversation overwrites old

      • Relies on third-party providers

      • Collects statistical data

      • Ads displayed based on data

      • No explicit data security features

      • No listed multi-language support

      Media and Screenshots

      Screenshots

      LiveChatAI
      Inbenta

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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