Linked Forge offers Free Trial, but eDesk does not.
Pricing for Linked Forge Starts at $29.99/month whereas for eDesk Starts at $89/month.
Linked Forge offers several advantages, including Customizable chatbots, No coding skills needed, Supports non-technical users, Easy chatbot integration, Autonomous audience engagement and many more functionalities.
The cons of Linked Forge may include a Limited chatbot positioning, No code transparency, Limited free plan, Limited assistants. and No customization without upgrade
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app