Sapling offers Free Trial, but Kustomer does not.
Pricing for Kustomer Starts at $89/month whereas for Sapling Starts at $25/month.
Kustomer offers several advantages, including Streamlines customer service tasks, Superior customer experiences, Centralizes customer data, Platform wide omnichannel messaging, Unified view of customers and many more functionalities.
The cons of Kustomer may include a No free trial available, Complex integration process, Limited app marketplace, Lack of customization options. and Can be expensive
Sapling offers several advantages, including Integrates with popular messaging platforms, Real-time response suggestions, Retrieves responses from team bank, Offers Autocomplete Everywhere™, Catches 60% more language errors and many more functionalities.
The cons of Sapling may include a Requires CRM integration, High dependency on external platforms, Limited to English language, No on-premise option. and No standalone application
