Ebi offers Free Trial, but Kustomer does not.
Pricing for Kustomer Starts at $89/month whereas for Ebi Starts at $123/month.
Kustomer offers several advantages, including Streamlines customer service tasks, Superior customer experiences, Centralizes customer data, Platform wide omnichannel messaging, Unified view of customers and many more functionalities.
The cons of Kustomer may include a No free trial available, Complex integration process, Limited app marketplace, Lack of customization options. and Can be expensive
Ebi offers several advantages, including Handles 85% of routine enquiries, Set-up process takes minutes, Natural language processing, Text-to-speech, Managed service available and many more functionalities.
The cons of Ebi may include a No multilingual support, Lacks API integration, Not fully customizable, Not open source. and Lacks data export functionality
