Neither Knibble nor eDesk offers a free trial.
Knibble is designed for Academics, Customer Support, E-commerce Platforms, Healthcare Professionals and Uncommon Use Cases.
Pricing for Knibble Starts at $9.99/month whereas for eDesk Starts at $89/month.
Knibble offers several advantages, including Enhanced Customer Support, Improved User Engagement, Cost-Effective, Data-Driven Insights and many more functionalities.
The cons of Knibble may include a Complex Setup, Dependence on Data Quality.
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
