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Kastro Chat vs Kore.ai

Kastro Chat or Kore.ai? A Comprehensive Review

	Kastro Chat Improved customer support via automated chatbot. Visit Website Visit Website	Kore.ai Automated interaction via virtual assistant platform. Visit Website Visit Website

Overview

Description	Introducing Kastro Chat, an advanced tool for businesses to enhance their customer support process with an automated chatbot. With Kastro, users can easily build a chatbot using their Read more +	Kore.ai is a virtual assistant platform that streamlines interactions through automation. The AI-powered platform, known for its Experience Optimization (XO), seamlessly combines Read more +
Pricing Options	No free trial $35, month	No free trial Not Available
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	$35, month	Not Available
	View Detailed Pricing	View Detailed Pricing

Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	No Reviews	No Reviews
Pros	Simplifies customer support process Reduces support costs Improves response times No programming skills required User-friendly interface Allows preview and testing Real-time learning and improvement Embeddable chat widget 24/7 instant support Offers analytics and reporting	Automates front and back-office interactions Optimized for every industry Supports Customer Experience and Employee Experience Offers industry-specific products (BankAssist HealthAssist etc.) Provides training resources (white papers case studies webinars) Support in English
Cons	No multi-language support Only web-based Lacks third-party integrations No voice chat capability Limited customization options No mobile application available No sentiment analysis feature Doesn't offer API access	Limited language support Overloaded with features No integration with workflow engine Missing concrete pricing information Not user-friendly for non-tech persons

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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