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Kastro Chat vs eDesk

Kastro Chat or eDesk? A Comprehensive Review

	Kastro Chat Improved customer support via automated chatbot. Visit Website Visit Website	eDesk Centralize, personalize, automate, and measure ecommerce customer support. Visit Website Visit Website

Overview

Description	Introducing Kastro Chat, an advanced tool for businesses to enhance their customer support process with an automated chatbot. With Kastro, users can easily build a chatbot using their Read more +	eDesk is the ultimate solution for eCommerce businesses seeking to streamline their customer support process. With its tagline of "Centralize, personalize, automate, and measure," eDesk Read more +
Pricing Options	No free trial $35, month	No free trial $89, month
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	$35, month	$89, month
	View Detailed Pricing	View Detailed Pricing

Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	No Reviews	No Reviews
Pros	Simplifies customer support process Reduces support costs Improves response times No programming skills required User-friendly interface Allows preview and testing Real-time learning and improvement Embeddable chat widget 24/7 instant support Offers analytics and reporting	Ecommerce-focused customer service Consolidates customer support issues Centralized system for channels Tracks and responds interactions Team-wide collaboration support Unified analytics for performance Generates requests for reviews No-code integration support Integration with multiple eCommerce platforms Tailored for eCommerce businesses
Cons	No multi-language support Only web-based Lacks third-party integrations No voice chat capability Limited customization options No mobile application available No sentiment analysis feature Doesn't offer API access	Lacks customizability Restricted to eCommerce businesses No multi-language support Limited third-party add-ons Complex setup Insufficient for non-sales queries Limited team-wide collaboration features Unimpressive reporting capabilities Limited native integrations No mobile app

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Screenshots

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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