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Kastro Chat vs Deflekt

Kastro Chat or Deflekt? A Comprehensive Review

Kastro Chat

Kastro Chat

Improved customer support via automated chatbot.

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Deflekt

Deflekt

Automated customer support email replies with chatbot

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Overview

Description

Introducing Kastro Chat, an advanced tool for businesses to enhance their customer support process with an automated chatbot. With Kastro, users can easily build a chatbot using their

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Introducing Deflekt, the ultimate solution for efficient customer support email management. With its advanced AI technology, Deflekt.ai automates email replies, saving valuable time for

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Pricing Options

  • No free trial
  • $35, month
  • No free trial
  • $17, month
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Features

Total Features

Features
Features

Unique Features

No features

No features

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Pricing

Pricing Option

      Starting From

      • $35, month
      • $17, month
      View Detailed Pricing
      View Detailed Pricing

      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available
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      User Reviews

      User Ratings

      No Reviews

      5/5

      Pros

      • Simplifies customer support process

      • Reduces support costs

      • Improves response times

      • No programming skills required

      • User-friendly interface

      • Allows preview and testing

      • Real-time learning and improvement

      • Embeddable chat widget

      • 24/7 instant support

      • Offers analytics and reporting

      • Automates customer support emails

      • Dashboard for monitoring metrics

      • Deflection rates observable

      • Supports external integrations

      • Supports multiple languages

      • Fallback scenario functionality

      • Data extraction feature

      • Email reply customization

      • Various plan options

      • Free plan availability

      Cons

      • No multi-language support

      • Only web-based

      • Lacks third-party integrations

      • No voice chat capability

      • Limited customization options

      • No mobile application available

      • No sentiment analysis feature

      • Doesn't offer API access

      • No refunds for canceled plans

      • Language detection not present

      • Limited deflections in free plan

      • Depends on chatbot's effectiveness

      • Possible delay due to deactivation

      • Dashboard might not track everything

      • Limited inbox aliases

      • Potential mismatch due to multilanguage

      • Requires setting up multiple inboxes for different languages

      Media and Screenshots

      Screenshots

      Kastro Chat
      Deflekt

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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