JustCall vs Gupshup

JustCall or Gupshup? A Comprehensive Review

JustCall

JustCall

Empower teams with AI-driven communication tools.

Gupshup

Gupshup

Build AI-powered chatbots to automate customer engagement.

Overview

Description

JustCall is an advanced AI-powered communication platform designed to enhance teamwork and optimize customer interactions. With its comprehensive range of features, teams can easily

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Gupshup is a powerful suite of AI-driven tools, perfect for streamlining customer engagement through automated conversations. It offers a range of features to easily create and manage

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Pricing Options

  • No free trial
  • $19, month
  • No free trial
  • Not Available

Features

Total Features

Features
Features

Unique Features

No features

No features

Pricing

Pricing Option

      Starting From

      • $19, month
      • Not Available

      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available

      User Reviews

      User Ratings

      No Reviews

      No Reviews

      Pros

      • Maximizes sales

      • Improves customer support

      • Cloud phone system

      • Conversation Intelligence feature

      • Automatic Call Scoring

      • Agent Assist feature

      • SMS Copilot for insights

      • Agent Analytics

      • Sentiment Analysis

      • Outbound call center capabilities

      • Enhances customer engagement

      • Automates diverse customer interactions

      • Maximizes customer lifetime value

      • Conversation Cloud for CX management

      • Multichannel messaging ability

      • Pre-approved WhatsApp templates

      • Real-time

      • two-way conversations

      • Bot Studio for chatbot creation

      • Agent Assist feature

      Cons

      • No VoIP support

      • No email marketing integration

      • Not multilingual

      • Requires constant internet

      • No video calling

      • Limited social media integration

      • Doesn't support Linux

      • Doesn't support non-English languages

      • No mobile application

      • Learning curve for ACE LLM

      • Doesn't include video/voice chat

      • No auto-update feature

      • Complex bot building tools

      • Lack of third-party integrations

      • Limited customization options

      • Pricing not disclosed

      • Solution too broad

      Media and Screenshots

      Screenshots

      JustCall
      Gupshup

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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