Instantanswers vs Inbenta

Instantanswers or Inbenta? A Comprehensive Review

Instantanswers

Instantanswers

Customizable chatbots with real-time responses builder.

Inbenta

Inbenta

Customer support chatbot solution.

Overview

Description

Introducing Instantanswers, the ultimate customizable chatbot builder powered by AI. With real-time response capabilities, this tool allows users to easily create and customize chatbots

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Inbenta is a reputable company in the field of AI and NLU technology, offering a comprehensive customer support chatbot solution. Their software utilizes Cookiebot, which uses cookies to

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Pricing Options

  • No free trial
  • $16, month
  • No free trial
  • Not Available

Features

Total Features

Features
Features

Unique Features

No features

No features

Pricing

Pricing Option

      Starting From

      • $16, month
      • Not Available

      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available

      User Reviews

      User Ratings

      No Reviews

      No Reviews

      Pros

      • Real-time responses

      • Chatbot customer support

      • Customizable chatbots

      • Uses training process

      • Upload content for training

      • Website content retrieval

      • Various integration options

      • Embeds without coding skills

      • Chatbot appearance customization

      • Data-based answer accuracy

      • Global leader in NLU

      • Enterprise search solution

      • Ecommerce search functionality

      • Automated support ticketing

      • Advanced knowledge management

      • Personalized content via Cookiebot

      • Social media features integration

      • Website traffic analysis

      • User settings remembered (preferences)

      • Data retention in browser

      Cons

      • No multi-language support

      • Dependent on quality of data

      • Limited data capacity in free trial

      • Uploading each source separately

      • Limited customization options

      • No native mobile app

      • Uses multiple cookies

      • Stores user data

      • Requires user consent

      • IndexedDB data deletion

      • New conversation overwrites old

      • Relies on third-party providers

      • Collects statistical data

      • Ads displayed based on data

      • No explicit data security features

      • No listed multi-language support

      Media and Screenshots

      Screenshots

      Instantanswers
      Inbenta

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