Neither Instant Answers nor eDesk offers a free trial.
Instant Answers is designed for and undefined.
Pricing for Instant Answers Starts at $19/month whereas for eDesk Starts at $89/month.
Instant Answers offers several advantages, including No Coding Required, Data Versatility, Custom Branding, Broad Compatibility and many more functionalities.
The cons of Instant Answers may include a Initial Data Quality Dependency, Limited Free Trial.
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
