Humley or Engati? A Comprehensive Review

No-code platform

Enables self-serve experiences

Integration-ready

Supports multi-channel operations

Data retention capabilities

User feedback option

Rapid project turnaround

Secure deployment

Insightful analytics offering

Serves intuitive customer flows

Real-time conversations

Integrates GPT and LLMS

Versatile

suitable for many industries

WhatsApp and Instagram chatbots

Omnichannel engagement system

Supports multi-lingual conversations

Low-code bot builder integration

Extendable with live chat functionality

eSenseGPT for bot training

No clear data privacy

Limited customization abilities

Dependent on external systems for integration

Potential bottlenecks in multichannel support

No automatic software updates mentioned

No SDK/API for external integration

No version control to manage changes

Potential lack of support for multiple languages

Missing comprehensive user control settings

Lack of predictive analytics capabilities

Limited bot training options

No desktop app

No voice bot support

Limited integration options

Lacks advanced analytics

No mention of GDPR compliance

Unclear pricing structure

No developer support