Ebi offers Free Trial, but Hoory does not.
Pricing for Hoory Starts at $6/month whereas for Ebi Starts at $123/month.
Hoory offers several advantages, including Automates customer support, Understands user intent, High-volume query handling, Rapid response delivery, Omni-Channel Inbox feature and many more functionalities.
The cons of Hoory may include a Requires frequent knowledge-based training, No multilingual support mentioned, Basic workflow automation-oriented, No sentiment analysis feature. and Dependent on canned responses
Ebi offers several advantages, including Handles 85% of routine enquiries, Set-up process takes minutes, Natural language processing, Text-to-speech, Managed service available and many more functionalities.
The cons of Ebi may include a No multilingual support, Lacks API integration, Not fully customizable, Not open source. and Lacks data export functionality