GaliChat or Converso.io? A Comprehensive Review

24/7 customer support

Facilitates lead generation

Reduces customer support costs

Reduces response times

Trainable on user website data

Adaptable to all industries

Trains on multiple formats

Accuracy of answers

Privacy-focused

Customizable chatbot interface

Multi-platform operation

Seamless transition to human agents

Significant reduction in message volumes

Automated basic query handling

Complex queries assigned to humans

Retention of all chat history

Access to company's knowledge base

Redirection of comprehensive queries

Under-development customer portal

Chat history review

Limited free plan functionalities

Setup requires coding skills

No provided code examples

Training data import limitations

User interface not intuitive

No specific industry models

No multi-step conversational abilities

Requires website data for training

Dashboard not real-time updated

Chatbot response time unknown

Customer portal under development

No integration with Instagram or Slack

Company-specific data required for training

No multi-language support mentioned

GDPR issues with archiving personal messages

No native CRM integration mentioned

WhatsApp connection needs business API

No specifics on system security