Neither Drift nor Cresta offers a free trial.
Drift is designed for B2B Companies, Customer Support Teams, E-commerce Professionals, Sales and Marketing Professionals and Uncommon Use Cases.
The starting price of Drift begins at $2500/month, while pricing details for Cresta are unavailable.
Drift offers several advantages, including Enhanced Engagement, 24/7 Availability, Targeted Messaging, Efficiency for Sales Teams and many more functionalities.
The cons of Drift may include a Complexity for New Users, Pricing Transparency.
Cresta offers several advantages, including Real-time customer insights, Self-service capabilities, Live coaching system, Post-call insight generation, Provides variety of solutions (Agent Assist and many more functionalities.
The cons of Cresta may include a Limited industry applications, No multi-language support announced, Absence of customization features, Mandatory live coaching. and No offline functionality
