Desku vs Tekst

Desku or Tekst? A Comprehensive Review

Desku

Desku

Business support and chat solution.

Tekst

Tekst

Automated customer support and analysis.

Overview

Description

Desku, a powerful business support and chat solution, enhances customer satisfaction and retention through streamlined communication. It integrates live chat, email, and social media

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Tekst is an AI-powered customer support tool that streamlines and automates customer service processes. This software helps businesses cut costs and boost productivity by automatically

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Pricing Options

  • No free trial
  • $19, month
  • No free trial
  • Not Available

Features

Total Features

Features
Features

Unique Features

No features

No features

Pricing

Pricing Option

      Starting From

      • $19, month
      • Not Available

      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available

      User Reviews

      User Ratings

      No Reviews

      5/5

      Pros

      • Unified communication platform

      • Integrated live chat

      • Email and social integration

      • Customized solutions for industries

      • Shared email inboxes

      • Social media inboxes

      • Customer knowledge base

      • E-commerce platform support

      • Real-time assistance

      • Intuitive platform

      • Automated customer support

      • Streamlines customer service

      • Automatically routes tickets

      • Sentiment detection

      • Language detection

      • Topic detection

      • Integrates with existing CRM

      • Tags and prioritizes tickets

      • Salesforce integration

      • HubSpot integration

      Cons

      • No included pricing information

      • No mobile app noted

      • Lack of integrations listed

      • Features dependent on upcoming updates

      • Possibly complex platform navigation

      • Overwhelming amount of features

      • Potential lack of user tutorials

      • Limited social media platforms support

      • Lack of multilingual support

      • No mention of scalability

      • No live chat integration

      • No social media integration

      • Limited to certain CRMs

      • No SMS support

      • No self-service portal

      • No telephony integration

      • Doesn't support multichannel services

      • No offline support

      • Requires third-party integration for functionality

      Media and Screenshots

      Screenshots

      Desku
      Tekst

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Desku nor Tekst offers a free trial.

      The starting price of Desku begins at $19/month, while pricing details for Tekst are unavailable.

      Desku offers several advantages, including Unified communication platform, Integrated live chat, Email and social integration, Customized solutions for industries, Shared email inboxes and many more functionalities.

      The cons of Desku may include a No included pricing information, No mobile app noted, Lack of integrations listed, Features dependent on upcoming updates. and No mention of scalability

      Tekst offers several advantages, including Automated customer support, Streamlines customer service, Automatically routes tickets, Sentiment detection, Language detection and many more functionalities.

      The cons of Tekst may include a No live chat integration, No social media integration, Limited to certain CRMs, No SMS support. and Requires third-party integration for functionality

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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