Desku or Kommunicate? A Comprehensive Review

Unified communication platform

Integrated live chat

Email and social integration

Customized solutions for industries

Shared email inboxes

Social media inboxes

Customer knowledge base

E-commerce platform support

Real-time assistance

Intuitive platform

Personalized customer support automation

No-code bot builder

Seamless integration between bots and agents

Supports rich messaging

NLP-powered support bots creation

Tasks automation: qualifying leads

meeting scheduling

24/7 customer support

Single dashboard for managing conversations

Supports multiple channels (bots

No included pricing information

No mobile app noted

Lack of integrations listed

Features dependent on upcoming updates

Possibly complex platform navigation

Overwhelming amount of features

Potential lack of user tutorials

Limited social media platforms support

Lack of multilingual support

No mention of scalability

No obvious multi-language support

No-code interface may limit customization

Limited CRM integrations

No physical support

Unknown response speed

Doesn't support all messaging platforms