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Desku vs Knowmax

Desku or Knowmax? A Comprehensive Review

	Desku Business support and chat solution. Visit Website Visit Website	Knowmax Omnichannel knowledge boosts customer engagement. Visit Website Visit Website

Overview

Description	Desku, a powerful business support and chat solution, enhances customer satisfaction and retention through streamlined communication. It integrates live chat, email, and social media Read more +	Experience the power of Knowmax, the ultimate omnichannel knowledge management platform that revolutionizes customer engagement. Utilizing advanced AI technology, Knowmax simplifies complex Read more +
Pricing Options	No free trial $19, month	No free trial Not Available
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	$19, month	Not Available
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Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	No Reviews	No Reviews
Pros	Unified communication platform Integrated live chat Email and social integration Customized solutions for industries Shared email inboxes Social media inboxes Customer knowledge base E-commerce platform support Real-time assistance Intuitive platform	Omnichannel knowledge support Improves customer engagement Helpful decision trees Visual device guides Learning management solutions Eliminates information silos Google-like search engine Cognitive decision trees Automates response handling Streamlines customer service
Cons	No included pricing information No mobile app noted Lack of integrations listed Features dependent on upcoming updates Possibly complex platform navigation Overwhelming amount of features Potential lack of user tutorials Limited social media platforms support Lack of multilingual support No mention of scalability	Lacks API integration No offline access Limited customization options Inadequate reporting capabilities Might have performance issues Complicated UI design Narrow industry implementation No mobile application Limited language support Limited users scaling

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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