Deflekt offers Free Trial, but Kore.ai does not.
The starting price of Deflekt begins at $17/month, while pricing details for Kore.ai are unavailable.
Deflekt offers several advantages, including Automates customer support emails, Dashboard for monitoring metrics, Deflection rates observable, Supports external integrations, Supports multiple languages and many more functionalities.
The cons of Deflekt may include a No refunds for canceled plans, Language detection not present, Limited deflections in free plan, Depends on chatbot's effectiveness. and Requires setting up multiple inboxes for different languages
Kore.ai offers several advantages, including Automates front and back-office interactions, Optimized for every industry, Supports Customer Experience and Employee Experience, Offers industry-specific products (BankAssist, HealthAssist and many more functionalities.
The cons of Kore.ai may include a Limited language support, Overloaded with features, No integration with workflow engine, Missing concrete pricing information.
