Deflekt offers Free Trial, but Knowmax does not.
The starting price of Deflekt begins at $17/month, while pricing details for Knowmax are unavailable.
Deflekt offers several advantages, including Automates customer support emails, Dashboard for monitoring metrics, Deflection rates observable, Supports external integrations, Supports multiple languages and many more functionalities.
The cons of Deflekt may include a No refunds for canceled plans, Language detection not present, Limited deflections in free plan, Depends on chatbot's effectiveness. and Requires setting up multiple inboxes for different languages
Knowmax offers several advantages, including Omnichannel knowledge support, Improves customer engagement, Helpful decision trees, Visual device guides, Learning management solutions and many more functionalities.
The cons of Knowmax may include a Lacks API integration, No offline access, Limited customization options, Inadequate reporting capabilities. and Limited users scaling
