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Deflekt vs Ebi

Deflekt or Ebi? A Comprehensive Review

	Deflekt Automated customer support email replies with chatbot Visit Website Visit Website	Ebi Assisted platform for customer service and support. Visit Website Visit Website

Overview

Description	Introducing Deflekt, the ultimate solution for efficient customer support email management. With its advanced AI technology, Deflekt.ai automates email replies, saving valuable time for Read more +	EBI, an assisted platform for customer service and support, is a smart solution for businesses. With its advanced features such as natural language processing, text-to-speech, and AI-driven Read more +
Pricing Options	No free trial $17, month	No free trial $123, month
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	$17, month	$123, month
	View Detailed Pricing	View Detailed Pricing

Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	5/5	No Reviews
Pros	Automates customer support emails Dashboard for monitoring metrics Deflection rates observable Supports external integrations Supports multiple languages Fallback scenario functionality Data extraction feature Email reply customization Various plan options Free plan availability	Handles 85% of routine enquiries Set-up process takes minutes Natural language processing Text-to-speech Managed service available Encrypted connection Secure data storage Increases customer satisfaction Increases capacity Lowers costs
Cons	No refunds for canceled plans Language detection not present Limited deflections in free plan Depends on chatbot's effectiveness Possible delay due to deactivation Dashboard might not track everything Limited inbox aliases Potential mismatch due to multilanguage Requires setting up multiple inboxes for different languages	No multilingual support Lacks API integration Not fully customizable Not open source Lack of real-time analytics No mobile application Setup not user-friendly Limited customer support channels No personal data control features Lacks data export functionality

Media and Screenshots

Screenshots

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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