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Deflekt vs Click Connector

Deflekt or Click Connector? A Comprehensive Review

Deflekt

Deflekt

Automated customer support email replies with chatbot

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Click Connector

Click Connector

The ultimate AI-powered support tool, providing customer self-service portals and omnichannel chats.

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Overview

Description

Introducing Deflekt, the ultimate solution for efficient customer support email management. With its advanced AI technology, Deflekt.ai automates email replies, saving valuable time for

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Introducing Click Connector, the ultimate support tool for businesses. Driven by AI technology, it offers customer self-service portals and omnichannel chats to enhance the support process.

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Pricing Options

  • No free trial
  • $17, month
  • No free trial
  • Not Available
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Features

Total Features

Features
Features

Unique Features

No features

No features

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Pricing

Pricing Option

      Starting From

      • $17, month
      • Not Available
      View Detailed Pricing
      View Detailed Pricing

      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available
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      User Reviews

      User Ratings

      5/5

      No Reviews

      Pros

      • Automates customer support emails

      • Dashboard for monitoring metrics

      • Deflection rates observable

      • Supports external integrations

      • Supports multiple languages

      • Fallback scenario functionality

      • Data extraction feature

      • Email reply customization

      • Various plan options

      • Free plan availability

      • Enhances customer support processes

      • Self-service portal capability

      • Chatbot functionality

      • Omni-Channel Chats integration

      • Declined support tickets

      • 24/7 customer support

      • Email

      • SMS and social media integration

      • Streamlines customer interactions

      • Data privacy compliance

      Cons

      • No refunds for canceled plans

      • Language detection not present

      • Limited deflections in free plan

      • Depends on chatbot's effectiveness

      • Possible delay due to deactivation

      • Dashboard might not track everything

      • Limited inbox aliases

      • Potential mismatch due to multilanguage

      • Requires setting up multiple inboxes for different languages

      • Only for customer support

      • Limited integration capabilities

      • Dependent on Cookiebot

      • Cookies used excessively

      • Data privacy impact unclear

      • Chatbots may not be intelligent

      • No API mentioned

      • Non-specific functionality of cookies

      • Omni-Channel only in certain areas

      Media and Screenshots

      Screenshots

      Deflekt
      Click Connector

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