Neither Crabo nor eDesk offers a free trial.
The starting price of eDesk begins at $89/month, while pricing details for Crabo are unavailable.
Crabo offers several advantages, including 24/7 availability, Speech-enabled interaction, Multiple language support, Text or voice replies, Telegram access and many more functionalities.
The cons of Crabo may include a Only available on Telegram, Pay-per-use may be expensive, Only text and voice replies, Personality-based conversations may be limiting. and Limited languages and voices support
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app