Ebi offers Free Trial, but Converso.io does not.
The starting price of Ebi begins at $123/month, while pricing details for Converso.io are unavailable.
Converso.io offers several advantages, including Multi-platform operation, Seamless transition to human agents, Significant reduction in message volumes, Automated basic query handling, Complex queries assigned to humans and many more functionalities.
The cons of Converso.io may include a Customer portal under development, No integration with Instagram or Slack, Company-specific data required for training, No multi-language support mentioned. and No specifics on system security
Ebi offers several advantages, including Handles 85% of routine enquiries, Set-up process takes minutes, Natural language processing, Text-to-speech, Managed service available and many more functionalities.
The cons of Ebi may include a No multilingual support, Lacks API integration, Not fully customizable, Not open source. and Lacks data export functionality
