Converso.io 

Converso.io

Converso.io

Save agent time with AI-powered customer support

Overview

Description

Introducing Converso.io, the ultimate AI-powered customer support tool for all your communication needs. Designed to save time and reduce resources, Converso operates seamlessly across

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Pricing Options

  • No free trial
  • Not Available

Features

Total Features

Features

Unique Features

No features

Pricing

Pricing Option

    Starting From

    • Not Available

    Other Details

    Customer Types

    • No customer type information available

    User Reviews

    User Ratings

    No Reviews

    Pros

    • Multi-platform operation

    • Seamless transition to human agents

    • Significant reduction in message volumes

    • Automated basic query handling

    • Complex queries assigned to humans

    • Retention of all chat history

    • Access to company's knowledge base

    • Redirection of comprehensive queries

    • Under-development customer portal

    • Chat history review

    Cons

    • Customer portal under development

    • No integration with Instagram or Slack

    • Company-specific data required for training

    • No multi-language support mentioned

    • GDPR issues with archiving personal messages

    • No native CRM integration mentioned

    • WhatsApp connection needs business API

    • No specifics on system security

    Media and Screenshots

    Screenshots

    Converso.io

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