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Cognigy vs Engati

Cognigy or Engati? A Comprehensive Review

	Cognigy Generative and conversational AI powered customer service agents for your business. Visit Website Visit Website	Engati The ultimate free AI chatbot platform for real-time conversations Visit Website Visit Website

Overview

Description	Introducing Cognigy, a leading AI platform that leverages the power of generative and conversational technology to enhance customer service experiences for businesses. With Cognigy, Read more +	Engati is a free platform that utilizes AI chatbots for seamless real-time conversations across various channels, including WhatsApp and Messenger. It combines the power of GPT and LLMS to Read more +
Pricing Options	No free trial Not Available	No free trial Not Available
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	Not Available	Not Available
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Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	No Reviews	No Reviews
Pros	Generates customer service experiences Transforms contact center experiences Serves various industries Seamless integration with multiple platforms Virtual Agents for automation Voice Gateway for connectivity Multimodal CX for cross-channel journeys Agent Copilot for agent assistance Reporting and analytics suite Continual platform updates	Real-time conversations Integrates GPT and LLMS Versatile suitable for many industries WhatsApp and Instagram chatbots Omnichannel engagement system Supports multi-lingual conversations Low-code bot builder integration Extendable with live chat functionality eSenseGPT for bot training
Cons	No free trial Limited integrations Requires coding knowledge Complicated platform for beginners Limited customer support High cost Limited languages supported Accessibly issues	Limited bot training options No desktop app No voice bot support Limited integration options Lacks advanced analytics No mention of GDPR compliance Unclear pricing structure No developer support

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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