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Click Connector vs Ebi

Click Connector or Ebi? A Comprehensive Review

Click Connector

Click Connector

The ultimate AI-powered support tool, providing customer self-service portals and omnichannel chats.

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Ebi

Ebi

Assisted platform for customer service and support.

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Overview

Description

Introducing Click Connector, the ultimate support tool for businesses. Driven by AI technology, it offers customer self-service portals and omnichannel chats to enhance the support process.

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EBI, an assisted platform for customer service and support, is a smart solution for businesses. With its advanced features such as natural language processing, text-to-speech, and AI-driven

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Pricing Options

  • No free trial
  • Not Available
  • No free trial
  • $123, month
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Features

Total Features

Features
Features

Unique Features

No features

No features

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Pricing

Pricing Option

      Starting From

      • Not Available
      • $123, month
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      View Detailed Pricing

      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available
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      User Reviews

      User Ratings

      No Reviews

      No Reviews

      Pros

      • Enhances customer support processes

      • Self-service portal capability

      • Chatbot functionality

      • Omni-Channel Chats integration

      • Declined support tickets

      • 24/7 customer support

      • Email

      • SMS and social media integration

      • Streamlines customer interactions

      • Data privacy compliance

      • Handles 85% of routine enquiries

      • Set-up process takes minutes

      • Natural language processing

      • Text-to-speech

      • Managed service available

      • Encrypted connection

      • Secure data storage

      • Increases customer satisfaction

      • Increases capacity

      • Lowers costs

      Cons

      • Only for customer support

      • Limited integration capabilities

      • Dependent on Cookiebot

      • Cookies used excessively

      • Data privacy impact unclear

      • Chatbots may not be intelligent

      • No API mentioned

      • Non-specific functionality of cookies

      • Omni-Channel only in certain areas

      • No multilingual support

      • Lacks API integration

      • Not fully customizable

      • Not open source

      • Lack of real-time analytics

      • No mobile application

      • Setup not user-friendly

      • Limited customer support channels

      • No personal data control features

      • Lacks data export functionality

      Media and Screenshots

      Screenshots

      Click Connector
      Ebi

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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