Chirpish or Email AI for E-Commerce by 1hero? A Comprehensive Review

GPT-4 powered customer support

Instant support 24/7

80% request response rate

Automated customer service tasks

Order tracking automation

Address change automation

Automated returns and exchanges

Subscription management automation

Automated retention inquiries

Customized responses according to policies

Optimizes ecommerce customer support

Handles routine customer inquiries

Offers draft and auto mode

Integrates with Gmail

Integrated with Shopify

Answers order

tracking

warranty queries

Average response time 60 minutes

Customizable Gmail filters

Not fully launched (beta mode)

Onboarding process not clear

Limited integration options

Tech support details unclear

No refunds process overview

No details on cancellation process

Multilingual feature not ready

Social media moderation not ready

No specific tool for cancellation

No privacy details on site

Limited to Shopify integration

Only Gmail for email

Not free for autopilot mode

Limited number of emails for Explorer Plan

Cost per response generated

No obvious API access

Must upload SOP/FAQ

Adaptation requires modifying SOP/FAQ

Elf-adjustment only based on previous interactions

Reply time in explorer plan