Chatty Virtual Assistant or Cognigy? A Comprehensive Review

Available on multiple devices

Chat-based virtual assistant

Customer ratings and reviews

Visual representation via screenshots

Direct download from App Store

Multi-functionality

Can answer queries

Assist with tasks

Available for Apple devices

Provides task assistance

Generates customer service experiences

Transforms contact center experiences

Serves various industries

Seamless integration with multiple platforms

Virtual Agents for automation

Voice Gateway for connectivity

Multimodal CX for cross-channel journeys

Agent Copilot for agent assistance

Reporting and analytics suite

Continual platform updates

Only available on Apple devices

In-App purchases required

Requires iOS 12.0 or later

Large app size (49.7 MB)

Multiple language interface but only English for communication

Cannot handle complex tasks

Limited topics for conversation

Lacks advanced features of competitors

Not open-source

Unknown developer reliability

No free trial

Limited integrations

Requires coding knowledge

Complicated platform for beginners

Limited customer support

High cost

Limited languages supported

Accessibly issues