Chatmosphere or Cognigy? A Comprehensive Review

Custom chat room generation

Descriptive character customization

Option to add documents

Data storage on device only

Useful for brainstorming sessions

Ability to chat with fictional characters

New suggested story events feature

Supports various document formats

Blank room preset

Chat history clearing feature

Generates customer service experiences

Transforms contact center experiences

Serves various industries

Seamless integration with multiple platforms

Virtual Agents for automation

Voice Gateway for connectivity

Multimodal CX for cross-channel journeys

Agent Copilot for agent assistance

Reporting and analytics suite

Continual platform updates

No encryption for chat storage

No real-time updates for changes

Might struggle with obscure characters

Document relevancy issue

No in-built chat history deletion

Complex character creation process

Limited document formats supported

No audio or video chat

Dependent on stable internet connection

Limited avatar customization options

No free trial

Limited integrations

Requires coding knowledge

Complicated platform for beginners

Limited customer support

High cost

Limited languages supported

Accessibly issues