Neither Chat Data nor eDesk offers a free trial.
Chat Data is designed for Academics, Customer Support, E-commerce Professionals, Healthcare Professionals and Uncommon Use Cases.
Pricing for Chat Data Starts at $1.9/month whereas for eDesk Starts at $89/month.
Chat Data offers several advantages, including 24/7 Customer Support, Cost-Efficiency, Transparent Data Usage, Extensive Language Support, Reseller Plan and many more functionalities.
The cons of Chat Data may include a Learning Curve, Data Format Requirements.
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app