Chat AI by SecurityInfinity or Cognigy? A Comprehensive Review

Answers questions quickly

Simple chat interface

Understands complex queries

Offers accurate responses

Can schedule meetings

Set reminders

Find restaurants nearby

Highly customizable

Data encryption in transit

Data deletion request

Generates customer service experiences

Transforms contact center experiences

Serves various industries

Seamless integration with multiple platforms

Virtual Agents for automation

Voice Gateway for connectivity

Multimodal CX for cross-channel journeys

Agent Copilot for agent assistance

Reporting and analytics suite

Continual platform updates

Contains ads

Only available on Android

Requires data connection

High data usage

No offline functionality

Potential data privacy issues

Regular updates needed

May struggle with complex queries

Customization possibly complicated

May be inappropriate data-collection

No free trial

Limited integrations

Requires coding knowledge

Complicated platform for beginners

Limited customer support

High cost

Limited languages supported

Accessibly issues