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Automatic Chat vs eDesk

Automatic Chat or eDesk? A Comprehensive Review

	Automatic Chat Chatbot for instant customer support on websites. Visit Website Visit Website	eDesk Centralize, personalize, automate, and measure ecommerce customer support. Visit Website Visit Website

Overview

Description	Automatic Chat is a chatbot software that offers instant customer support on websites. Powered by AI, it saves businesses valuable time and resources by providing 24/7 responses to customer Read more +	eDesk is the ultimate solution for eCommerce businesses seeking to streamline their customer support process. With its tagline of "Centralize, personalize, automate, and measure," eDesk Read more +
Pricing Options	No free trial $9, month	No free trial $89, month
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	$9, month	$89, month
	View Detailed Pricing	View Detailed Pricing

Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	No Reviews	No Reviews
Pros	Provides 24/7 customer support Save businesses time and money Easy set-up with website URL Customizable pages access Automatic training on chosen pages Stores relevant website text Offers one-line embed code Lightning-fast responses Customizable branding and design Robust analytics and reporting tools	Ecommerce-focused customer service Consolidates customer support issues Centralized system for channels Tracks and responds interactions Team-wide collaboration support Unified analytics for performance Generates requests for reviews No-code integration support Integration with multiple eCommerce platforms Tailored for eCommerce businesses
Cons	No voice interaction Limited customization options Only public website data used No integrations offered Lacks sentiment analysis No proactive engagement Lack of self-improvement capabilities No human fallback option No regional dialect recognition Chatbot responses may be generic	Lacks customizability Restricted to eCommerce businesses No multi-language support Limited third-party add-ons Complex setup Insufficient for non-sales queries Limited team-wide collaboration features Unimpressive reporting capabilities Limited native integrations No mobile app

Media and Screenshots

Screenshots

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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