Neither Answerly nor eDesk offers a free trial.
The starting price of eDesk begins at $89/month, while pricing details for Answerly are unavailable.
Answerly offers several advantages, including Unique name and character, Knowledge Hub for training, Streamlined responses, Built-in contact form, Stored conversation history and many more functionalities.
The cons of Answerly may include a No mobile app, Complicated for non-tech users, No multi-language support, Lacks sentiment analysis. and Doesn't support all browsers
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
