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Answerai vs Inbenta

Answerai or Inbenta? A Comprehensive Review

Answerai

Answerai

Enhanced chat customer support solution.

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Inbenta

Inbenta

Customer support chatbot solution.

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Overview

Description

Introducing Answerai - the ultimate chat customer support solution. This advanced AI Assistant goes beyond basic chatbot capabilities, utilizing a company's knowledge base and order data to

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Inbenta is a reputable company in the field of AI and NLU technology, offering a comprehensive customer support chatbot solution. Their software utilizes Cookiebot, which uses cookies to

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Pricing Options

  • No free trial
  • $24.42, month
  • No free trial
  • Not Available
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Features

Total Features

Features
Features

Unique Features

No features

No features

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Pricing

Pricing Option

      Starting From

      • $24.42, month
      • Not Available
      View Detailed Pricing
      View Detailed Pricing

      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available
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      User Reviews

      User Ratings

      5/5

      No Reviews

      Pros

      • 24/7 availability

      • Understanding complex questions

      • Trusted by 50+ clients

      • Support reduction by 40%

      • Multilingual capability

      • Seamless Shopify integration

      • Quick setup in 5 minutes

      • Support various business types

      • Admin panel customization

      • Free trial offer

      • Global leader in NLU

      • Enterprise search solution

      • Ecommerce search functionality

      • Automated support ticketing

      • Advanced knowledge management

      • Personalized content via Cookiebot

      • Social media features integration

      • Website traffic analysis

      • User settings remembered (preferences)

      • Data retention in browser

      Cons

      • Only integrates with Shopify

      • Set-up in 5 minutes may be misleading

      • Customization confined to admin panel

      • Implies human-like chat

      • could disappoint users

      • Complex questions may not be handled sufficiently

      • Lacks broad language translation capabilities

      • Free trial without credit card

      • lack of transparency about costs

      • Learning based on previous chats

      • Uses multiple cookies

      • Stores user data

      • Requires user consent

      • IndexedDB data deletion

      • New conversation overwrites old

      • Relies on third-party providers

      • Collects statistical data

      • Ads displayed based on data

      • No explicit data security features

      • No listed multi-language support

      Media and Screenshots

      Screenshots

      Answerai
      Inbenta

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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