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Answerai vs Ebi

Answerai or Ebi? A Comprehensive Review

Answerai

Answerai

Enhanced chat customer support solution.

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Ebi

Ebi

Assisted platform for customer service and support.

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Overview

Description

Introducing Answerai - the ultimate chat customer support solution. This advanced AI Assistant goes beyond basic chatbot capabilities, utilizing a company's knowledge base and order data to

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EBI, an assisted platform for customer service and support, is a smart solution for businesses. With its advanced features such as natural language processing, text-to-speech, and AI-driven

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Pricing Options

  • No free trial
  • $24.42, month
  • No free trial
  • $123, month
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Features

Total Features

Features
Features

Unique Features

No features

No features

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Pricing

Pricing Option

      Starting From

      • $24.42, month
      • $123, month
      View Detailed Pricing
      View Detailed Pricing

      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available
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      User Reviews

      User Ratings

      5/5

      No Reviews

      Pros

      • 24/7 availability

      • Understanding complex questions

      • Trusted by 50+ clients

      • Support reduction by 40%

      • Multilingual capability

      • Seamless Shopify integration

      • Quick setup in 5 minutes

      • Support various business types

      • Admin panel customization

      • Free trial offer

      • Handles 85% of routine enquiries

      • Set-up process takes minutes

      • Natural language processing

      • Text-to-speech

      • Managed service available

      • Encrypted connection

      • Secure data storage

      • Increases customer satisfaction

      • Increases capacity

      • Lowers costs

      Cons

      • Only integrates with Shopify

      • Set-up in 5 minutes may be misleading

      • Customization confined to admin panel

      • Implies human-like chat

      • could disappoint users

      • Complex questions may not be handled sufficiently

      • Lacks broad language translation capabilities

      • Free trial without credit card

      • lack of transparency about costs

      • Learning based on previous chats

      • No multilingual support

      • Lacks API integration

      • Not fully customizable

      • Not open source

      • Lack of real-time analytics

      • No mobile application

      • Setup not user-friendly

      • Limited customer support channels

      • No personal data control features

      • Lacks data export functionality

      Media and Screenshots

      Screenshots

      Answerai
      Ebi

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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