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Aivo vs Frankly

Aivo or Frankly? A Comprehensive Review

	Aivo Automate outstanding customer experiences with omnichannel tools. Visit Website Visit Website	Frankly Enabling multi-channel customer-staff engagement. Visit Website Visit Website

Overview

Description	Aivo is a suite of powerful omnichannel tools that automates exceptional customer experiences. From AgentBot, a chatbot powered by AI, to the AI co-pilot that offers live chat support, Aivo Read more +	Introducing Frankly, a cutting-edge software that empowers businesses with comprehensive multi-channel engagement capabilities. Powered by AI, Frankly streamlines interactions between Read more +
Pricing Options	No free trial Not Available	No free trial Not Available
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Features

Total Features	Features	Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	Not Available	Not Available
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Other Details

Customer Types	No customer type information available	No customer type information available
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User Reviews

User Ratings	No Reviews	No Reviews
Pros	Automation in customer experiences Omnichannel tool suite Live agent solutions WhatsApp campaign creation Low-code integration designer Natural phone conversation support Integration with Genesys and Zendesk 24/7 service across all channels Unique auto-responses generation Understands natural conversations	Multi-channel customer-staff engagement Built-in multilingual capabilities Dashboard with analytics Quality analysis tools Facilitates efficient interaction Respect for cultural nuances Improves customer relationships Enhances community engagement Data-rich insights on users Easy to use interface
Cons	Chatbot auto-response limitations Potential Beta feature bugs No multi-language support Dependency on third-party platforms Limited to specific industries Not fully customizable Potential over-dependency on WhatsApp Limited avatar realism	No mobile compatibility Lacks third-party integrations No offline access Limited customization options No real-time analytics Non-user friendly dashboard Slow data processing No predictive analytics Limited multilingual support Lacks robust security measures

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Screenshots

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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