Aivo vs Frankly

Aivo or Frankly? A Comprehensive Review

Aivo

Aivo

Automate outstanding customer experiences with omnichannel tools.

Frankly

Frankly

Enabling multi-channel customer-staff engagement.

Overview

Description

Aivo is a suite of powerful omnichannel tools that automates exceptional customer experiences. From AgentBot, a chatbot powered by AI, to the AI co-pilot that offers live chat support, Aivo

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Introducing Frankly, a cutting-edge software that empowers businesses with comprehensive multi-channel engagement capabilities. Powered by AI, Frankly streamlines interactions between

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Pricing Options

  • No free trial
  • Not Available
  • No free trial
  • Not Available

Features

Total Features

Features
Features

Unique Features

No features

No features

Pricing

Pricing Option

      Starting From

      • Not Available
      • Not Available

      Other Details

      Customer Types

      • No customer type information available
      • No customer type information available

      User Reviews

      User Ratings

      No Reviews

      No Reviews

      Pros

      • Automation in customer experiences

      • Omnichannel tool suite

      • Live agent solutions

      • WhatsApp campaign creation

      • Low-code integration designer

      • Natural phone conversation support

      • Integration with Genesys and Zendesk

      • 24/7 service across all channels

      • Unique auto-responses generation

      • Understands natural conversations

      • Multi-channel customer-staff engagement

      • Built-in multilingual capabilities

      • Dashboard with analytics

      • Quality analysis tools

      • Facilitates efficient interaction

      • Respect for cultural nuances

      • Improves customer relationships

      • Enhances community engagement

      • Data-rich insights on users

      • Easy to use interface

      Cons

      • Chatbot auto-response limitations

      • Potential Beta feature bugs

      • No multi-language support

      • Dependency on third-party platforms

      • Limited to specific industries

      • Not fully customizable

      • Potential over-dependency on WhatsApp

      • Limited avatar realism

      • No mobile compatibility

      • Lacks third-party integrations

      • No offline access

      • Limited customization options

      • No real-time analytics

      • Non-user friendly dashboard

      • Slow data processing

      • No predictive analytics

      • Limited multilingual support

      • Lacks robust security measures

      Media and Screenshots

      Screenshots

      Aivo
      Frankly

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Aivo nor Frankly offers a free trial.

      Pricing details for both Aivo and Frankly are unavailable at this time. Contact the respective providers for more information.

      Aivo offers several advantages, including Automation in customer experiences, Omnichannel tool suite, Live agent solutions, WhatsApp campaign creation, Low-code integration designer and many more functionalities.

      The cons of Aivo may include a Chatbot auto-response limitations, Potential Beta feature bugs, No multi-language support, Dependency on third-party platforms. and Limited avatar realism

      Frankly offers several advantages, including Multi-channel customer-staff engagement, Built-in multilingual capabilities, Dashboard with analytics, Quality analysis tools, Facilitates efficient interaction and many more functionalities.

      The cons of Frankly may include a No mobile compatibility, Lacks third-party integrations, No offline access, Limited customization options. and Lacks robust security measures

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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