2V or Cognigy? A Comprehensive Review

Voice creation functionality

Browse existing voices

Creative development approach

Range of suggested activities

Reframing voices with metaphors

Room to experiment with styles

Mirrors real-life scenarios

Imaginative and playful process

Practical for communication skills improvement

Emphasizes understanding and exploration

Generates customer service experiences

Transforms contact center experiences

Serves various industries

Seamless integration with multiple platforms

Virtual Agents for automation

Voice Gateway for connectivity

Multimodal CX for cross-channel journeys

Agent Copilot for agent assistance

Reporting and analytics suite

Continual platform updates

Complex user interface

Requires high creativity level

Limited to voice creation

Little technical documentation

No multi-lingual support

Inefficient for professional uses

Requires vocal experimentation

Lacks empirical user feedback

Clinical applications not clear

No collaborative features

No free trial

Limited integrations

Requires coding knowledge

Complicated platform for beginners

Limited customer support

High cost

Limited languages supported

Accessibly issues