Thinkstack or Frankly? A Comprehensive Review

Custom automated responses

Works on multiple industries

Easy integration

No-coding-required setup

Secure data upload for training

Customizable chatbot settings

User-friendly interface

Custom GPT creation toolkit

Customer engagement pattern insights

Chatbot branding options

Multi-channel customer-staff engagement

Built-in multilingual capabilities

Dashboard with analytics

Quality analysis tools

Facilitates efficient interaction

Respect for cultural nuances

Improves customer relationships

Enhances community engagement

Data-rich insights on users

Easy to use interface

Limited platform integrations

Potential language accuracy issues

Depends on quality of training data

Limited personalization options

No on-premise option

Lacks sentiment analysis capability

Relies on third-party Zapier

Limited customization of operational parameters

May not handle complex queries

Lacks explicit multi-platform support

No mobile compatibility

Lacks third-party integrations

No offline access

Limited customization options

No real-time analytics

Non-user friendly dashboard

Slow data processing

No predictive analytics

Limited multilingual support

Lacks robust security measures