Thinkstack or Cognigy? A Comprehensive Review

Custom automated responses

Works on multiple industries

Easy integration

No-coding-required setup

Secure data upload for training

Customizable chatbot settings

User-friendly interface

Custom GPT creation toolkit

Customer engagement pattern insights

Chatbot branding options

Generates customer service experiences

Transforms contact center experiences

Serves various industries

Seamless integration with multiple platforms

Virtual Agents for automation

Voice Gateway for connectivity

Multimodal CX for cross-channel journeys

Agent Copilot for agent assistance

Reporting and analytics suite

Continual platform updates

Limited platform integrations

Potential language accuracy issues

Depends on quality of training data

Limited personalization options

No on-premise option

Lacks sentiment analysis capability

Relies on third-party Zapier

Limited customization of operational parameters

May not handle complex queries

Lacks explicit multi-platform support

No free trial

Limited integrations

Requires coding knowledge

Complicated platform for beginners

Limited customer support

High cost

Limited languages supported

Accessibly issues