Sendbird or Ivy.ai? A Comprehensive Review

Custom chatbot interface design

No coding required

Bot training with own data

Chatbot trial before production

Lead generation capabilities

Shopping assistance capabilities

Customer service capabilities

Legal research and drafting capabilities

Recruitment assistance abilities

Healthcare appointment booking abilities

Optimized for higher education institutions

Pre-trained chatbots for rapid deployment

Answers extracted directly from institutional websites

Integration with over 30 campus vendors

Multi-channel communication: SMS

Email

Chat

IVR

Provides critical insights

Significant reduction in call and email volume

Limited integration options

No offline functionality

Requires extensive bot training

Complicated user interface

Too much customization required

No mention of security features

Bot testing potentially time-consuming

No specified support for non-tech users

Limited scope of analytical resources

Salesforce integration not widely applicable

Limited to higher education

Only English support

Lacks multilingual support

No API mentioned

Limited out-of-box customization

Integration dependant on vendors

May require coding for integrations

Non-transparent pricing structure

No mobile application

Not globally optimized